![]() Given the current climate, personal emotions around volatile markets, labor market concerns and political unrest require a level of empathy from leaders they must be able to interpret and empathize with varying feelings and perspectives on external situations and understand that they may also impact performance and participation (sometimes a hard pill to swallow). A critical factor of emotional intelligence is the capacity to understand and manage not only your own emotions but also being able to adeptly read the emotions of others. Why emotional intelligence is critical in the workplaceĮmotional intelligence in today's dynamic work environment takes on heightened significance due to external factors that may add pressure or stress to individuals' personal lives. At the convergence of my personal and professional journey, I'm strongly positioned to utilize my learnings and experiences to bring forward better emotional intelligence, leadership and inclusivity in the workplace. By being straightforward and honest about various layers of my personal and professional life, I'm able to build trust, reliability and more open lines of communication within my teams. Because of this, I've strived to create a workplace that prioritizes empathy and understanding - recognizing that triggers look different for every teammate and, in turn, influence their behaviors and emotional reactions to situations in different ways.Īs a proud member of the LGBTQ+ community, my candor about my personal experiences - including the journey of coming out and navigating the journey of conception with my husband - has added an essential layer to my emotional intelligence and approach to leadership. Throughout my career trajectory, I've had the opportunity to lead teams of various sizes, backgrounds and experience levels, which has afforded me a profound understanding of individuals and how varying personal experiences and levels of emotion impact team dynamics. Related: 4 Ways Emotional Intelligence Makes You a Better Entrepreneur Data also reveals that 90% of top performers have above-average emotional intelligence, and individuals who work with leaders with a higher level of emotional intelligence feel 0% more inspired than those who work with a leader lacking emotional intelligence. ![]() ![]() In fact, according to Harvard Business School, emotional intelligence is one of the most desired interpersonal skills in the workplace, with 71% of employers valuing it more than technical skills when evaluating candidates. While technical skills are critical to succeeding at any job, it's imperative for leaders to recognize the importance of soft skills as well - particularly emotional intelligence. This proves invaluable when addressing challenges (such as the evolving market conditions and economic volatility), facilitating meaningful relationships and building trust by helping to contribute to a more positive and open work environment, even during tough times. Instead, its ability equips individuals to better guide others through conflict resolution, decision-making, adaptability and team-building by thoroughly understanding how to manage emotions effectively. A magnitude of benefits come with having a strong footing around how to exhibit emotional intelligence as an organizational leader, which extends beyond just having strong social skills. In today's dynamic work environment, emotional intelligence stands out as a critical skill for business leaders to navigate the complexities of the workplace and ensure individual and organizational success.
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